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Constanta City Hall |
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Tomis Boulevard, No. 51 |
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| phone No. +04 0241 488185, fax No. +04 0241 488101 |
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Public services focus of the site
Services on the Constanta City Hall website are mainly focused on Constanta citizens, but useful information for tourists are also provided,
and a special English version of the page was created for foreign
visitors. Citizens and tourists can easily find everything about the City
Authorities, organizational structure of the City Hall, legislative acts,
resolutions of the City Council, City Hall projects, city annual budget,
latest news, forms, contacts, etc. There are separate links to tourism and
investors web portals for better servicing their need for specific
information.
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Public services objectives of this web site:
*** Useful and updated information from the administration
Information on the web site are continuously updated.
The structure and navigation have been made clearer, so the users can
easily find and read what they want from the large amount of information
available.
*** Local community involvement in public administration
One of the City Hall objectives is to involve citizens into the
discussions of the projects. The municipality publishes the projects that
are going to be discussed in the City Council meeting in a special section
of this site. All the members of the community can now express their
opinion regarding the City Hall projects published on site by sending
on-line their comments and proposals to a responsible municipality
specialist, special designated for this activity.
*** Reduction of bureaucracy and time saving
On the websites it is possible to find, download and print all necessary
documents and forms on specific themes.
When the current legislation will be modified or new legislation approved,
it will enable us to accept applications that have been submitted by
e-mail. Furthermore, the citizens who have been submitted an application
to the City Hall, and are waiting for an answer for their request or an
authorization, can now find out the current status of their application
(approved, unapproved, still working) and it's exact location (the clerk
who is actually analyzing the application). This is possible by the
implementation of a new Document Management Program in the City Hall,
which allow electronic archive, monitoring of all registered applications
and documents and soon will allow electronic signature.
*** Improved Communication between citizens and administration
Citizens can very easily find the working program, e-mail address,
telephone number and office address of any City Hall clerk and they can
send their questions to the administration via e-mail. Within the
administration, information can be accessed quicker. For emergencies, the
City Hall offers a hot-line.
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*** Transparency of public administration
Visitors can find complete information about the City Hall (organization
schema, City Hall offices and contacts, declarations of interests of all
the city clerks, working program, Mayor's biography and Mayor's Decisions,
annual budget and tax system, annual City Hall newsletter) and also about
the City Council (the political structure of the City Council, declaration
of interest of all City Counselors, City Council Decisions, working
program). All the achievements and projects are described in detail, for
citizens to know and understand how the City Hall improved the city life.
The latest news in public administration are published on the main page,
also available in XML format, and citizens or other web sites may
subscribe to receive the information.
*** Availability and accessibility:
It is planned to make the offered web page services more user-friendly for
those who are blind or partially sighted. Information is to be offered in
several different languages as soon as possible.
Future Projects in site development
*** On-line submission of applications and electronic signature
Citizens will be able to submit all the necessary documents (scanned or
completed on on-line forms) and to electronically sign their applications.
This will dramatically reduce the paperwork and bureaucracy, and will
allow time savings for both the citizens and City Hall clerk. More than
that, a certain type of document regarding a company or a citizen will be
uploaded to the database only once, and later be used for subsequent
applications on specific themes if necessary. Currently, we are
implementing the electronic signature in the City Hall, to facilitate
internal communication and to reduce the paperwork.
Awards
Constanta City Hall web page won two important awards during the year
2004: Internetics national contest award - public administration section,
and Aniap (Romanian Associations of Information Technology in Public
Administration) great award, representing Romania to Eurocrest 2005
contest, to Prague, where the web page won an important prize.
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| last updated date: January 24, 2009 |
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This site was realized using the
following: Visual Studio.NET 2003, ASP.NET, C#, ADO.NET, Xml Web Services, Microsoft SQL Server 2000, HTML, DHTML, CSS, JavaScript |
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